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Helplines in Alberta, Canada.

Youth

Connecteen provides 24/7, free, compassionate and confidential support over phone, text message (SMS) and online chat. We help...


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Everyone

Canadian Mental Health Association Crisis Line (Edmonton) provides 24/7, free and confidential support and information by phone...


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Are you worried about losing your job – grieving the loss of a loved one – getting over a recent break-up – feeling lonely or...


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Everyone

24 hours, 7 days a week telephone support for people who are in distress and require support, intervention and/or information...


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Everyone

Dr Margaret Savage Crisis Centre is a 24/7 helpline is a free and confidential service available to everyone. Our Crisis...


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All topics
Everyone

The Safe Haven Women's Shelter Society is striving to end the cycle of abuse through the delivery of inclusive, non-judgmental...


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Everyone

Distress Centre Calgary (DCC) provides 24 hour crisis support, professional counselling, youth peer support and referrals...


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Deaf & HOH
Everyone

Our support & information line is available to anyone who has been affected by any form of sexual violence. Our services are...


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Everyone

Family Violence Info Line (Alberta) offers 24/7, free and confidential support by phone and online chat. We help everyone in...


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Everyone

Bullying Helpline (Alberta) offers 24/7, free and confidential support by phone and online chat. We help everyone in Alberta,...


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Everyone

The Addiction Helpline (1-866-332-2322) is a confidential telephone services that are open 24/7/365 for Albertans in any area...


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Everyone
Women

Our 24/7 Crisis and Shelter Intake Line is a safe place for anyone to call. Whether you are navigating domestic abuse or...


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Women
Youth

Sucker Creek Women's 24 Hour Crisis Line provides 24/7, free and confidential support by phone. We help youth, women, men in...


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Everyone

Sexual Assault of Edmonton (SACE) provides free and confidential support over phone, text message (SMS) and online chat. We are...


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Seniors

Seniors Abuse Helpline (Edmonton) offers 24/7, free and confidential support and information over phone. We support seniors in...


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Adults
Everyone
Parents
+1 more

Community Resource Team-Wood's Homes provides 24/7, free and confidential support by phone, text message (SMS) and online chat....


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Illustration of a woman throwing a lifebuoy to a distressed person, symbolizing providing a lifeline for people in crisis

Contact a hotline or helpline in Alberta, Canada for free, confidential support

It can be difficult to know where to turn when you're struggling with your mental health. Whether you're going through a tough time, or you're concerned about a loved one, you can turn to a helpline or hotline for crisis counseling support. 18 helplines are available in Alberta, Canada to help you.

If you have doubts about calling, that's normal. Learning more about helplines and what to expect can help you feel more confident to call.

What are helplines or hotlines?

Helplines, otherwise known as hotlines or crisis lines, offer free, confidential counseling support to people in emotional pain. Some offer support over the phone, and others over text message or online chat.

How will a helpline or hotline support me?

Whether you need a listening ear, or help with what to do next, helpline staff can help. They will ask you questions to help you process your emotions or situation. They can also collaborate with you on what steps you might take to improve your situation, which can help you feel more in control and confident about the future.

If I contact a helpline, who will I talk to?

When you call a helpline, you'll connect with a volunteer or counselor, or sometimes with a peer with similar experience to the topic of the helpline. They are often trained and experienced in active listening or crisis counseling. This means they know how to help people in your situation.

What issues can I talk to a helpline about?

Some helplines offer support for specific problems like suicide, depression, anxiety, domestic violence and sexual assault. Others help with certain demographics, such as veterans, youth or the LGBTQ+ community. Many helplines offer support for all kinds of mental and behavioral health problems – this means you can talk to them about anything that is on your mind.

Do helplines and hotlines support with thoughts of suicide?

Most countries have a suicide hotline or suicide prevention line (often called a lifeline or crisis line) available 24/7. These helplines provide compassionate support for people who might be having feelings of wanting to die or kill themselves. Commonly, suicide hotlines will also support anyone, regardless of what they are going through.

Can I contact a helpline for support with a person I'm worried about?

Yes. If you are concerned about someone you care about, you can contact a helpline for advice and support. The helpline representative will discuss possible ways for you to support the person, such as support systems the person can use, as well as behaviors or steps you can do to help.

I'm in Alberta, Canada. What hotlines and helplines are available to me?

In Alberta, Canada, there are 18 hotlines and helplines that support with a range of topics.

Globally, there are over 2,000 helplines and hotlines, and the support they offer varies across topics and populations. What unites them is their shared aim to support people who are experiencing mental health distress or emotional pain. Helplines are there to assist you in a time of emotional pain, and to support those who may be noticing warning signs of an emotional crisis in those they care about.


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