Are you or someone else in immediate danger?

Find A Helpline logo

Helplines in China.

All topics
Everyone

广州心理援助热线是国家卫生与计划生育委员会(原卫生部)17家心理援助热线试点单位之一,提供心理援助热线电话服务。及时舒缓求助者的心理压力、化解求助者的心理危机,同时还可提供必要的转诊服务,帮助求助者得到及时的诊治。11名专职心理咨询师全天24小时为广大群...


Call


Call

Online Chat

Everyone

希望24热线是一条7*24小时的电话生命危机干预热线。热线志愿者已接听18万+ 来电(总时长超过41472小时)。也为大众提供生命教育进校园,支持性团体,危机预防,应急支援,公益讲座等公益服务。 English translation: Hope 24...


Call

Online Chat

All topics
Seniors
Women

Call

Illustration of a man reclining in a hammock text messaging a suicide hotline, symbolizing online emotional support

Free, immediate crisis counseling support in China

If you're looking for free and quick mental health support, helplines can be a great option. In China, free crisis counseling support is available from 27 hotlines and helplines.

If you have doubts about calling, that's normal. Learning more about helplines and what to expect can help you feel more confident to call.

What are helplines or hotlines?

A helpline – also called a hotline or crisis line – is a free counseling service where you can talk to a person for emotional support. The support offered is free and confidential and in some cases, available 24/7. Depending on the helpline, support may be offered over the phone, text message or online chat.

What kind of support do helplines offer?

Helplines provide a judgment-free space for you to talk, unpack your burdens and receive support. Their support may take the form of active listening, help processing emotions, and working with you to determine meaningful next steps.

If I contact a helpline, who will I talk to?

The people on the other end of a helpline or hotline are often counselors or volunteers who are trained in crisis counseling and active listening, and can offer you a safe space to talk freely about what's bothering you. Some helplines are staffed by peers who have some personal experience in the issue the helpline supports with.

What topics do helplines and hotlines assist with?

Helplines are there for anyone who might be in need of free support for mental and behavioral health problems. If you are struggling with something specific, such as suicide, depression, anxiety, or domestic violence, there are often helplines that cater specifically to these issues. You may also be able to contact a helpline related to your demographic, such as helplines that are specifically for teenagers, veterans or the LGBTQ+ community. A lot of helplines provide support for a variety of mental and behavioral health issues, so you can talk with them about anything that is concerning you.

What is a suicide hotline?

Suicide prevention hotlines or lifelines are available in many countries. They exist to provide compassionate support to people who are feeling hopeless or are thinking of ending their lives. Suicide hotlines commonly support with all topics, which means they can help with any kind of problem, even if it's not suicide related. They are usually reachable at all hours of the day and night.

Will a helpline talk to me about someone I'm concerned about?

Yes. You can get in touch with a helpline if you're concerned about a loved one and don't know how to help. The helpline responder will talk with you about ways you can support the person you care about, including any available support networks and any actions or behaviours you can do to help them.

I'm in China. What hotlines and helplines are available to me?

In China, there are 27 hotlines and helplines that support with a range of topics.

Globally, there are over 2,000 helplines and hotlines, and the support they offer varies across topics and populations. What unites them is their shared aim to support people who are experiencing mental health distress or emotional pain. Helplines are there to assist you in a time of emotional pain, and to support those who may be noticing warning signs of an emotional crisis in those they care about.


Find A Helpline brand mark with two chat bubbles in a heart shape

Made with ♡ in Aotearoa, New Zealand.


Copyright © 2022 ThroughLine Limited
All rights reserved.