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Helplines in Colombia.

LGBTQ+
Youth
Children

La atención la realizamos las 24 horas, los 7 días a la semana, a través de llamadas en nuestra línea de celular o puedes...


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WhatsApp

Parents
Children

Te Guío is a helpline that provides guidance, through chat or call, about harmful sexual behaviors in children and adolescents....


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Online Chat

WhatsApp

Youth
Children

Line 141 is a national toll-free line that the Colombian Family Welfare Institute makes available to any adult or child who...


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Everyone

ICBF - Instituto Colombiano de Bienestar Familiar offers 24/7, free, compassionate and confidential support over phone and...


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Online Chat

Illustration of a woman throwing a lifebuoy to a distressed person, symbolizing providing a lifeline for people in crisis

Contact a hotline or helpline in Colombia for free, confidential support

It can be difficult to know where to turn when you're struggling with your mental health. Whether you're going through a tough time, or you're concerned about a loved one, you can turn to a helpline or hotline for crisis counseling support. 5 helplines are available in Colombia to help you.

It's common to feel some anxiety about contacting a helpline. Learn more about what helplines offer so you can decide if it's right for you.

What are helplines or hotlines?

A helpline – also called a hotline or crisis line – is a free counseling service where you can talk to a person for emotional support. The support offered is free and confidential and in some cases, available 24/7. Depending on the helpline, support may be offered over the phone, text message or online chat.

How will a helpline or hotline support me?

Whether you need a listening ear, or help with what to do next, helpline staff can help. They will ask you questions to help you process your emotions or situation. They can also collaborate with you on what steps you might take to improve your situation, which can help you feel more in control and confident about the future.

If I contact a helpline, who will I talk to?

When you contact a helpline, you'll commonly speak to a volunteer or counselor who has been trained in crisis counseling or active listening, and is equipped to support you. Some helplines are operated by people who have a similar experience to the issue or topic that the helpline supports.

What topics do helplines and hotlines assist with?

Some helplines support with specific issues, such as suicide, depression, anxiety, and abuse. Others support with specific demographics, such as the LGBTQ+ community, veterans or young people. So if you're looking for tailored support, you might be able to find a hotline specific to your problem. There are also helplines that support with any problem that’s causing you distress – no matter how small or big it seems to you.

What is a suicide hotline?

In most countries, there is access to a suicide hotline number that you can call if you're having thoughts about wanting to die or ending your life. Suicide hotlines, often called lifelines or crisis lines, are usually accessible 24/7. Many suicide hotlines also support with all topics.

Can I contact a helpline for support with a person I'm worried about?

It can be worrying when a friend or family member is struggling with their mental health or experiencing a behavioral health crisis. Helplines will support you to better help your loved one, whether that is actions you could take to support them, or external support they might be able to access.

I'm in Colombia. What hotlines and helplines are available to me?

In Colombia, there are 5 hotlines and helplines that support with a range of topics.

Today, there are over 2,000 helplines globally. Helplines offer support for a wide range of experiences and populations, but they all share the same objective: to assist people who are going through emotional pain or mental health struggles. You may think that your problem isn't significant enough, or that it's too much. These concerns are normal. Helpline responders are prepared to help no matter what you're going through.


Find Colombia helplines & hotlines by topic

In Colombia there are undefined helplines and hotlines that support with the following topics:
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