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If you're looking for free and quick mental health support, helplines can be a great option. In Telford and Wrekin, England, free crisis counseling support is available from 2 hotlines and helplines.
It may seem scary to call. Knowing what to expect can help you feel more confident to access the free support that is available to you.
Helplines, otherwise known as hotlines or crisis lines, offer free, confidential counseling support to people in emotional pain. Some offer support over the phone, and others over text message or online chat.
Helpline responders support you by listening to you, helping you understand your emotions better, and working with you on a plan forward. Having a plan about what to do next can help you feel more in control.
The people on the other end of a helpline or hotline are often counselors or volunteers who are trained in crisis counseling and active listening, and can offer you a safe space to talk freely about what's bothering you. Some helplines are staffed by peers who have some personal experience in the issue the helpline supports with.
Some helplines offer support for specific problems like suicide, depression, anxiety, domestic violence and sexual assault. Others help with certain demographics, such as veterans, youth or the LGBTQ+ community. Many helplines offer support for all kinds of mental and behavioral health problems – this means you can talk to them about anything that is on your mind.
In most countries, there is access to a suicide hotline number that you can call if you're having thoughts about wanting to die or ending your life. Suicide hotlines, often called lifelines or crisis lines, are usually accessible 24/7. Many suicide hotlines also support with all topics.
Yes. You can get in touch with a helpline if you're concerned about a loved one and don't know how to help. The helpline responder will talk with you about ways you can support the person you care about, including any available support networks and any actions or behaviours you can do to help them.
In Telford and Wrekin, England, there are 2 hotlines and helplines that support with a range of topics.
The first helpline was founded in 1953. Today, there are over 2,000 globally. While there is a wide variety in the types of topics or populations helplines support today, they are united by a common thread: to help those who are experiencing emotional distress or crisis to find a meaningful path ahead. Whether it's you who needs support, or whether you have questions about a loved one who is showing warning signs of distress, calling a helpline can help you get the support you need and deserve.
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