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Helplines in New Zealand.

Adults
Everyone
Parents
+1 more

Oranga Tamariki (Ministry for Children) Helpline offers 24/7, free and confidential support over phone. We exist to help...


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Parents

Parent Help is dedicated to providing free, compassionate and confidential support by phone. We exist to help parents in New...


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Youth

The Lowdown – Youth Helpline provides 24/7, free and confidential support and information by phone, text message (SMS) and...


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Online Chat

Youth

0800 What's Up provides free, compassionate and confidential support over phone and online chat. We are here to help youth in...


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Online Chat

Everyone

Family Violence Information Line (are you ok?) is dedicated to providing free and confidential support and information by...


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Adults
Men

Prostate Cancer Foundation NZ offers free and confidential support by phone. We are here to help adults, men in New Zealand who...


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Everyone

SHINE Domestic Abuse Helpline offers 24/7, free, compassionate and confidential support over phone and online chat. We are here...


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Online Chat

Everyone

Shakti Crisisline offers 24/7, free and confidential support over phone. We exist to help everyone in New Zealand who may be...


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Everyone

Te Puna Oranga 24 hour Phone Manaaki offers 24/7, free, compassionate and confidential support over phone. We are here to help...


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Everyone

Vagus Centre is dedicated to providing free, compassionate and confidential support by phone. We help everyone in New Zealand...


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Everyone

Samaritans offer a 24/7 caring listening service for all callers. Our listeners are trained to help callers find their own...


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Seniors

Free, confidential 24/7 helpline for seniors who are experiencing abuse. Elder abuse might look like violence or assault,...


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All topics
Everyone

1737 Need to talk? is dedicated to providing 24/7, free and confidential support and information over phone and text message...


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Illustration of a woman messaging a crisis counselor, with chat bubbles and shapes extending from her phone

Are family matters negatively impacting on your life? Reach out to a hotline for free support in New Zealand

Some families are more complicated than others. Separation, divorce, abuse, grief, financial strife and neglect are just a few of the family matters that could be causing you concern. You are never alone. If you are experiencing any of the following in your home or family life, there are 13 in New Zealand where you can get the understanding and support that you need:

  • Family conflicts with new step-parents, step-brothers, step-sisters or step-children.
  • A sibling, parent or guardian who is absent physically or emotionally.
  • Abuse or neglect from your parent, guardian, sibling or spouse.
  • Job loss, financial struggles or gambling and the impact these can have on your family.
  • Struggles with generational, cultural or religious differences within the family.
  • Perfectionism, pressure or abuse from your parent, guardian, sibling or spouse.
  • Drug, alcohol or gambling addiction and the impact this can have on your family.
  • Problems caused by a lack of money for resources such as food, clothing and accommodation.

Without a warm, loving and safe home to return to at the end of the day, life can seem cold, dark and lonely. Home may not feel like home at all to you. Feeling like you need to avoid your family at all costs can be a horrible position to be in.

You may feel alone if you're experiencing family problems. You may think that nobody else has been through what you're going through and that nobody will relate. However, there are hotline volunteers and counselors in New Zealand who care about the challenges you're facing and want to help you.


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