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Mermaids Helpline



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About Mermaids Helpline

Mermaids Helpline provides free and confidential support and information by phone, text message (SMS) and online chat. We support everyone in Wales who may be struggling or looking for support with bullying, gender & sexual identity, loneliness.

When you reach out to us you will talk with one of our trained counselors or volunteers who have experience in how to help people with similar experiences to your own. They will listen, express empathy and understanding, and assist you to find a way through your situation. Anyone may call and get support. We help everyone, regardless of age, gender, religious views, or nationality.

Where is Mermaids Helpline available?

Available nationwide in Wales

Who does Mermaids Helpline support?


What can I talk to Mermaids Helpline about?

Accessibility notes

Service supporting transgender young people up to and including the age of 19, their families and professionals working with them After hours: Text MERMAIDS to 85258 for crisis 24 hours service

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