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About 1712

Professional helpline for questions about violence, abuse and child abuse. We take the time to listen to your story. We provide information and advice. Together, we assess the risks and discuss the steps you can take. We can refer you to a General welfare centre, a Trust centre for Child Abuse or another service in Flanders or Brussels. We leave the decision to you unless you’re in danger, or the person on whose behalf you’re calling is. In this case, we’ll take action. 1712 is not an emergency number. If you need urgent assistance, call 101 for urgent police assistance or 112 for urgent medical assistance.

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Accessibility notes

Telephone services are open Monday to Friday from 9 a.m. to 6 p.m. Chat is open Monday to Thursday from 1 p.m. to 5 p.m. and from 6 p.m. to 10 p.m. and Friday from 1 p.m. to 5 p.m.

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