This service provides women with support, counseling, and guidance to help address situations of violence against women. Dedicated telephone lines are available during and outside regular service hours, ensuring that women survivors of violence can access assistance whenever they need it. The service promotes timely, safe, and confidential communication, allowing women to receive information, emotional support, crisis intervention, and referrals to specialized services. By improving access to immediate assistance, it helps women make informed decisions, strengthen their safety, and connect with the resources needed to protect their rights and begin their recovery process.