The SNS 24 Psychological Counseling Line is a public, free, and confidential service provided by the Portuguese National Health Service. Operating 24/7, year-round, it is staffed by clinical psychologists trained to offer immediate support to individuals in crisis, experiencing acute psychological distress, or suicidal ideation. The service ensures a professional and empathetic response, guiding citizens through critical moments and facilitating access to mental health resources within the Portuguese public health system.