Telefonos Lelki Elsődegély-szolgálat is a 24/7 helpline which provides free, confidential emotional support for anyone experiencing mental health difficulties or emotional distress regardless of age or backgroudn. Trained volunteers offer a listening ear and support for issues such as family or relationship problems, grief and loss, loneliness, substance use, anxiety, mental health concerns, and personal crises. Callers are able to speak openly about their problems in a confidential environment. The aim of our organization is to prevent critical situations and help people in trouble to solve their problems. The service focuses on crisis intervention, suicide prevention, and helping callers find safety, support, and hope during difficult times. Calling the service is free from all networks.