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It can be difficult to know where to turn when you're struggling with your mental health. Whether you're going through a tough time, or you're concerned about a loved one, you can turn to a helpline or hotline for crisis counseling support. 3 helplines are available in Benin to help you.
If you have doubts about calling, that's normal. Learning more about helplines and what to expect can help you feel more confident to call.
Helplines offer immediate mental health support to the public for free. When you contact a helpline, you will receive confidential counseling support either over the phone, text message or online chat. In some countries, helplines are also known as hotlines or crisis lines.
Helpline responders will actively listen to you while also asking questions to help you process difficult emotions and situations. When you call a hotline, you can expect to be listened to without judgment. If you like, you can also talk through or receive guidance on what steps you can take next.
When you call a helpline, you'll connect with a volunteer or counselor, or sometimes with a peer with similar experience to the topic of the helpline. They are often trained and experienced in active listening or crisis counseling. This means they know how to help people in your situation.
Helplines are crisis services that offer free support for a range of behavioral and mental health problems. There are helplines that are tailored to people experiencing particular types of emotional pain or crisis, such as suicide, depression, anxiety, abuse, and domestic violence. Others support particular demographics such as youth, children, veterans or the LGBTQ+ community. There are also helplines that will support you no matter what mental or behavioral health issues you may be experiencing.
Suicide prevention hotlines or lifelines are available in many countries. They exist to provide compassionate support to people who are feeling hopeless or are thinking of ending their lives. Suicide hotlines commonly support with all topics, which means they can help with any kind of problem, even if it's not suicide related. They are usually reachable at all hours of the day and night.
Yes. You can get in touch with a helpline if you're concerned about a loved one and don't know how to help. The helpline responder will talk with you about ways you can support the person you care about, including any available support networks and any actions or behaviours you can do to help them.
In Benin, there are 3 hotlines and helplines that support with a range of topics.
Globally, there are over 2,000 helplines and hotlines, and the support they offer varies across topics and populations. What unites them is their shared aim to support people who are experiencing mental health distress or emotional pain. Helplines are there to assist you in a time of emotional pain, and to support those who may be noticing warning signs of an emotional crisis in those they care about.