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Helplines in Peru.

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In 1972, a beacon of hope emerged – The Friendly Voice, an anonymous telephone service dedicated to uplifting those in...


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Aquí Estoy Chatline es una línea de ayuda de habla hispana con base global que ofrece apoyo emocional en WhatsApp. Somos una...


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Línea 100 es un servicio implementado por el Programa Nacional AURORA, con el propósito de ofrecer atención telefónica...


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Nuestra línea de ayuda telefónica y gratuita “Línea 1815” del servicio HABLA FRANCO ingresa desde un celular, teléfono fijo o...


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Illustration of a woman throwing a lifebuoy to a distressed person, symbolizing providing a lifeline for people in crisis

Get free, confidential crisis counseling support in Peru

It can be difficult to know where to turn when you're struggling with your mental health. Whether you're going through a tough time, or you're concerned about a loved one, you can turn to a helpline or hotline for crisis counseling support. 5 helplines are available in Peru to help you.

It’s normal to feel nervous about making the call. Learn here about what to expect.

What are helplines or hotlines?

Helplines, also known as hotlines or crisis lines, exist to provide free, confidential help to anyone in need of emotional support. Some helplines offer their services over the phone, and others over text message or chat. Many are available 24/7.

How will a helpline or hotline support me?

Whether you just need someone to listen to you, or you're looking for more practical advice, a helpline responder can support you in the way you need. They will commonly ask questions to help you process your emotions, and may help you form a plan so you can feel more in control.

If I contact a helpline, who will I talk to?

When you contact a helpline, you'll commonly speak to a volunteer or counselor who has been trained in crisis counseling or active listening, and is equipped to support you. Some helplines are operated by people who have a similar experience to the issue or topic that the helpline supports.

What issues can I talk to a helpline about?

Some helplines support with specific issues, such as suicide, depression, anxiety, and abuse. Others support with specific demographics, such as the LGBTQ+ community, veterans or young people. So if you're looking for tailored support, you might be able to find a hotline specific to your problem. There are also helplines that support with any problem that’s causing you distress – no matter how small or big it seems to you.

Do helplines and hotlines support with thoughts of suicide?

In most countries, there is access to a suicide hotline number that you can call if you're having thoughts about wanting to die or ending your life. Suicide hotlines, often called lifelines or crisis lines, are usually accessible 24/7. Many suicide hotlines also support with all topics.

Will a helpline talk to me about someone I'm concerned about?

Helplines aren't just for the times when you need support. They can also be helpful if you're worried about someone else. When you contact a helpline for advice about someone you care about, they will talk with you about how you might support the person. This might look like support resources that person is able to access, or behaviors or actions you can take to help their situation.

I'm in Peru. What hotlines and helplines are available to me?

In Peru, there are 5 hotlines and helplines that support with a range of topics.

The first helpline was set up in 1953. Today, there are over 2,000 helplines supporting with a wide variety of issues, experiences and demographics. Their shared desire to assist those going through emotional or mental distress binds them together. No matter what your problem is, talking to someone can help and helplines provide this vital service, for free.


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