When you feel that the burden of distress is too heavy, talking to a trained volunteer can help relieve the burden. Calling us is anonymous and free of charge. You can call at any time, because Zaupni telefon Samarijan is available 24 hours a day and every day of the year. If the line is busy, try again or call a little later. Don't let a busy line discourage you. When you call, you will connect with a helpline volunteer. They will listen, accept you unconditionally, show empathy, and help you talk about your emotional experience. The goal of every conversation is to relieve your distress.