It can be difficult to know where to turn when you're struggling with your mental health. Whether you're going through a tough time, or you're concerned about a loved one, you can turn to a helpline or hotline for crisis counseling support. 5 helplines are available in Western Australia, Australia to help you.
Feeling hesitant to reach out is completely normal. Knowing what to expect can help you feel more comfortable.
Helplines offer immediate mental health support to the public for free. When you contact a helpline, you will receive confidential counseling support either over the phone, text message or online chat. In some countries, helplines are also known as hotlines or crisis lines.
Helplines provide a judgment-free space for you to talk, unpack your burdens and receive support. Their support may take the form of active listening, help processing emotions, and working with you to determine meaningful next steps.
When you contact a helpline, you'll commonly speak to a volunteer or counselor who has been trained in crisis counseling or active listening, and is equipped to support you. Some helplines are operated by people who have a similar experience to the issue or topic that the helpline supports.
Some helplines offer support for specific problems like suicide, depression, anxiety, domestic violence and sexual assault. Others help with certain demographics, such as veterans, youth or the LGBTQ+ community. Many helplines offer support for all kinds of mental and behavioral health problems – this means you can talk to them about anything that is on your mind.
If you've had thoughts about harming yourself or even ending your life, there are suicide prevention hotlines that can help. These helplines, otherwise known as lifelines or crisis lines, are typically available to offer support 24/7. Most suicide hotlines also support with any topic that is on your mind, which means you don't have to be suicidal to contact them.
When a friend or family member is going through a mental health crisis, it can be difficult to know how to help. Helplines will offer advice on how you can best support your loved one, whether that be through ways you can support them or outside support they may be able to get.
In Western Australia, Australia, there are 5 hotlines and helplines that support with a range of topics.
Today, there are over 2,000 helplines and hotlines across the world. While they may support different topics and populations, each and every one of them share the same goal: to help those experiencing emotional or mental distress to get through the current pain and find a meaningful path forward. When you feel alone, hopeless or stuck, having a conversation on a helpline can help you feel heard, supported and empowered.
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