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If you're looking for mental health support, or you're worried that a loved one could be having a mental health crisis, contacting a hotline or helpline can help. There are 8 crisis services you can contact in Manchester, England.
It may seem scary to call. Knowing what to expect can help you feel more confident to access the free support that is available to you.
A helpline – also called a hotline or crisis line – is a free counseling service where you can talk to a person for emotional support. The support offered is free and confidential and in some cases, available 24/7. Depending on the helpline, support may be offered over the phone, text message or online chat.
Helpline responders support you by listening to you, helping you understand your emotions better, and working with you on a plan forward. Having a plan about what to do next can help you feel more in control.
Helpline responders are often volunteers or counselors. They might also be peers who have had a similar life experience to the issue the helpline supports with. They are commonly trained in active listening and crisis counseling.
Helplines are there for anyone who might be in need of free support for mental and behavioral health problems. If you are struggling with something specific, such as suicide, depression, anxiety, or domestic violence, there are often helplines that cater specifically to these issues. You may also be able to contact a helpline related to your demographic, such as helplines that are specifically for teenagers, veterans or the LGBTQ+ community. A lot of helplines provide support for a variety of mental and behavioral health issues, so you can talk with them about anything that is concerning you.
Suicide prevention hotlines or lifelines are available in many countries. They exist to provide compassionate support to people who are feeling hopeless or are thinking of ending their lives. Suicide hotlines commonly support with all topics, which means they can help with any kind of problem, even if it's not suicide related. They are usually reachable at all hours of the day and night.
It can be worrying when a friend or family member is struggling with their mental health or experiencing a behavioral health crisis. Helplines will support you to better help your loved one, whether that is actions you could take to support them, or external support they might be able to access.
In Manchester, England, there are 8 hotlines and helplines that support with a range of topics.
Today, there are over 2,000 helplines and hotlines across the world. While they may support different topics and populations, each and every one of them share the same goal: to help those experiencing emotional or mental distress to get through the current pain and find a meaningful path forward. When you feel alone, hopeless or stuck, having a conversation on a helpline can help you feel heard, supported and empowered.