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Helplines in England.

You can also view nationwide helplines in the United Kingdom.

Everyone

Our Helpline provides free and confidential support and information by phone. We are here for anyone in England who may require...


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Women

Womankind Helpline provides free and confidential listening support over the phone and online chat. We support all women aged...


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Adults

We can help if you finding it hard to cope with the pressures you are under, or if your mental or physical  health is making it...


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Everyone

Eve Helpline is dedicated to providing 24/7, free and confidential support over phone and text message (SMS). We are here to...


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Everyone

You can talk to Victim Support Supportline fully trained staff in confidence (and anonymously if you prefer). We offer...


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Adults
Youth

The Rape and Sexual Abuse Support Line is a service for anyone aged 16+ in England and Wales who has been affected by rape,...


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Adults

The Salvation Army Modern Slavery Referral Helpline offers 24/7, free, compassionate and confidential support by phone. We help...


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LGBTQ+
Men
Women
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If you are seeking support or emergency accommodation in relation to domestic abuse you can contact the Safe2Speak Domestic...


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Adults
Men
Women

SAIL Helpline is dedicated to providing free and confidential support and information by phone. We exist to help adults in...


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Everyone

Beat Eating Disorders offers free and confidential support by phone and online chat. We help everyone in England who may be...


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LGBTQ+

Brighton & Hove LGBT Switchboard supports LGBTQ+ people across the UK via helpline, email and webchat. You can call us to chat...


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Everyone

Next Chapter Helpline, Compass, is dedicated to providing free and confidential support by phone. We exist to help everyone in...


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All topics

MND Connect Helpline provides free, compassionate and confidential support by phone and email. When you contact us you will...


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Adults
Women
Youth

EVA Women’s Aid is a woman-only organisation, independent of the criminal justice system, statutory agencies and other private...


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Dementia UK Admiral Nurse Helpline provides free and confidential support by phone. We exist to help people in England who may...


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Kinship Advice Line is dedicated to providing free and confidential support by phone. We exist to help people in England who...


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Women

IMECE Women's Centre Advice and Information Line offers free, compassionate and confidential support over phone. We are here...


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Everyone

Cruse Helpline provides free and confidential support over phone. We help everyone in England who may be struggling or looking...


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Everyone

The Headway helpline is a free, confidential service available to anyone with a question about brain injury - from survivors...


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All topics
Veterans

The Royal British Legion Helpline offers free and confidential support and information by phone and online chat. We are here to...


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Men
Seniors
Youth
+1 more

Breaking the Silence Helpline offers free, compassionate and confidential support over the phone. We exist to help adults,...


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Seniors

Age UK Advice Line offers free, confidential support by phone, email and webchat when available. We provide information and...


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Men
Seniors
Children

National Male Survivor Helpline provides free confidential support and information over phone, text message (SMS), online chat...


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Adults
Seniors

Anyone with questions or concerns about dementia (including Alzheimer’s disease) can call our dementia specialist nurses called...


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Parents

Call the YoungMinds Parents Helpline for detailed advice, emotional support and signposting about a child or young person's...


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Parents

We are the leading charity supporting single parent families in England and Wales, providing: • Online information and an...


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Parents

Kidscape's Advice Line provides support throughout England and Wales by phone, email and WhatsApp. We offer friendly,...


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Faith-based
Adults
LGBTQ+
+1 more

As a family and community support network, Aanchal provides a safe place where people find hope so they can believe and say ‘I...


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Illustration of two people inside separate phones working together to bandage a wounded heart, representing online empathy

Contact a hotline or helpline in England for free, confidential support

Whether you're experiencing a mental health crisis or you're worried about a loved one's mental health, free help is available to you. In England, there are 31 helplines that support with a range of mental health or behavioral health concerns.

It's common to feel some anxiety about contacting a helpline. Learn more about what helplines offer so you can decide if it's right for you.

What is a helpline or hotline?

Helplines offer immediate mental health support to the public for free. When you contact a helpline, you will receive confidential counseling support either over the phone, text message or online chat. In some countries, helplines are also known as hotlines or crisis lines.

What kind of support do helplines offer?

Helpline responders will actively listen to you while also asking questions to help you process difficult emotions and situations. When you call a hotline, you can expect to be listened to without judgment. If you like, you can also talk through or receive guidance on what steps you can take next.

If I contact a helpline, who will I talk to?

The people on the other end of a helpline or hotline are often counselors or volunteers who are trained in crisis counseling and active listening, and can offer you a safe space to talk freely about what's bothering you. Some helplines are staffed by peers who have some personal experience in the issue the helpline supports with.

What topics do helplines and hotlines assist with?

Some helplines offer support for specific problems like suicide, depression, anxiety, domestic violence and sexual assault. Others help with certain demographics, such as veterans, youth or the LGBTQ+ community. Many helplines offer support for all kinds of mental and behavioral health problems – this means you can talk to them about anything that is on your mind.

What is a suicide hotline?

Most countries have a suicide hotline or suicide prevention line (often called a lifeline or crisis line) available 24/7. These helplines provide compassionate support for people who might be having feelings of wanting to die or kill themselves. Commonly, suicide hotlines will also support anyone, regardless of what they are going through.

Can I contact a helpline for support with a person I'm worried about?

It can be worrying when a friend or family member is struggling with their mental health or experiencing a behavioral health crisis. Helplines will support you to better help your loved one, whether that is actions you could take to support them, or external support they might be able to access.

I'm in England. What hotlines and helplines are available to me?

In England, there are 31 hotlines and helplines that support with a range of topics.

Today, there are over 2,000 helplines and hotlines across the world. While they may support different topics and populations, each and every one of them share the same goal: to help those experiencing emotional or mental distress to get through the current pain and find a meaningful path forward. When you feel alone, hopeless or stuck, having a conversation on a helpline can help you feel heard, supported and empowered.


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