Mermaids' helpline offers free, confidential and non-judgemental support via phone, email, text and webchat. We exist to help transgender, non-binary and gender diverse young people and their families in the United Kingdom who may be experiencing emotional distress related to gender identity, anxiety, bullying and loneliness. Whatever's on your mind, we're here to listen.
When you reach out to us you will talk with one of our trained counselors or volunteers who are experienced in how to help people in your situation. They will listen to you, unpack your story and feelings, and work with you to help you through your challenges. Anyone may call and get support. We help everyone, regardless of age, gender, religious views, or nationality.
Available nationwide in United Kingdom
Lgbtq, youth, parents, and children
After hours: Text MERMAIDS to 85258 for crisis 24 hours service