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Helplines in Guernsey.

Youth

Childline is dedicated to providing 24/7, free and confidential support by phone and online chat. We exist to help youth in...


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Samaritans offers 24/7, free and confidential support and information by phone. We are here to help everyone in Guernsey who...


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Adults

Headway Guernsey supports islanders and their families who are living with a brain injury. We provide a wide range of services...


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Adults

At THT Direct Helpline, our advisers can provide emotional support if you are worried about your sexual health or have concerns...


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Everyone

GBS support for those who are experiencing loss and bereavement of any kind. This can be due to the death of a family member,...


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Illustration of a woman throwing a lifebuoy to a distressed person, symbolizing providing a lifeline for people in crisis

Contact a hotline or helpline in Guernsey for free, confidential support

If you are struggling with your mental health or concerned about a loved one, consider contacting a helpline for quick and free support. 7 helplines and hotlines are available in Guernsey.

It's common to feel some anxiety about contacting a helpline. Learn more about what helplines offer so you can decide if it's right for you.

What is a helpline or hotline?

Helplines offer immediate mental health support to the public for free. When you contact a helpline, you will receive confidential counseling support either over the phone, text message or online chat. In some countries, helplines are also known as hotlines or crisis lines.

What kind of support do helplines offer?

Whether you need a listening ear, or help with what to do next, helpline staff can help. They will ask you questions to help you process your emotions or situation. They can also collaborate with you on what steps you might take to improve your situation, which can help you feel more in control and confident about the future.

If I contact a helpline, who will I talk to?

The people on the other end of a helpline or hotline are often counselors or volunteers who are trained in crisis counseling and active listening, and can offer you a safe space to talk freely about what's bothering you. Some helplines are staffed by peers who have some personal experience in the issue the helpline supports with.

What issues can I talk to a helpline about?

Helplines are there for anyone who might be in need of free support for mental and behavioral health problems. If you are struggling with something specific, such as suicide, depression, anxiety, or domestic violence, there are often helplines that cater specifically to these issues. You may also be able to contact a helpline related to your demographic, such as helplines that are specifically for teenagers, veterans or the LGBTQ+ community. A lot of helplines provide support for a variety of mental and behavioral health issues, so you can talk with them about anything that is concerning you.

What is a suicide hotline?

For help with thoughts about harming yourself or ending your life, you can contact a suicide prevention hotline, also known as a crisis line or lifeline. Suicide hotlines are available 24/7 in most countries. These crisis services commonly support with any problem you might be facing, so you can also call them if you aren't thinking about suicide.

Can I contact a helpline for support with a person I'm worried about?

When a friend or family member is going through a mental health crisis, it can be difficult to know how to help. Helplines will offer advice on how you can best support your loved one, whether that be through ways you can support them or outside support they may be able to get.

I'm in Guernsey. What hotlines and helplines are available to me?

In Guernsey, there are 7 hotlines and helplines that support with a range of topics.

Globally, there are over 2,000 helplines and hotlines, and the support they offer varies across topics and populations. What unites them is their shared aim to support people who are experiencing mental health distress or emotional pain. Helplines are there to assist you in a time of emotional pain, and to support those who may be noticing warning signs of an emotional crisis in those they care about.


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