The emergency number "147 Rat auf Draht" has been an important point of contact for children, young people and their caregivers in the event of problems and crisis situations since 1987. Around 100,000 people seeking advice turn to the counseling facility every year.
On average, up to 250 consultations are held every day. The work and the guidelines of "147 Rat auf Draht" are based on the UN Convention on the Rights of the Child and on internationally established quality standards for advising children and young people.
A team of experts consisting of psychologists, educators, psychotherapists, life and social counselors and a lawyer is available to answer questions by phone or online.
Available nationwide in Austria