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Helplines in Portugal.

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Vozes Amigas de Esperança offers free, compassionate and confidential support over phone and online chat. We are here to help...


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Online Chat

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The SOS Voz Amiga Association provides emotional support by telephone in acute situations of suffering caused by loneliness,...


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Telefone da Amizade supports anyone in personal crisis and experiencing suicidal thoughts by phone and email. We are a private...


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Voz de Apoio provides free and confidential support and information by phone. We are here to help everyone in Portugal who may...


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SOS Estudante offers free, compassionate and confidential support over phone. We support everyone in Portugal who may be...


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Illustration of a woman throwing a lifebuoy to a distressed person, symbolizing providing a lifeline for people in crisis

Free, immediate crisis counseling support in Portugal

If you're looking for mental health support, or you're worried that a loved one could be having a mental health crisis, contacting a hotline or helpline can help. There are 6 crisis services you can contact in Portugal.

Feeling hesitant to reach out is completely normal. Knowing what to expect can help you feel more comfortable.

What is a helpline or hotline?

Helplines, otherwise known as hotlines or crisis lines, offer free, confidential counseling support to people in emotional pain. Some offer support over the phone, and others over text message or online chat.

How will a helpline or hotline support me?

Helplines provide a judgment-free space for you to talk, unpack your burdens and receive support. Their support may take the form of active listening, help processing emotions, and working with you to determine meaningful next steps.

Who will I talk to when I contact a helpline?

Helplines are usually staffed by counselors and volunteers who are trained in how to support people in an emotional crisis. Some helplines are also run by peers who have a similar life experience to the topic they provide support with.

What issues can I talk to a helpline about?

Helplines are there for anyone who might be in need of free support for mental and behavioral health problems. If you are struggling with something specific, such as suicide, depression, anxiety, or domestic violence, there are often helplines that cater specifically to these issues. You may also be able to contact a helpline related to your demographic, such as helplines that are specifically for teenagers, veterans or the LGBTQ+ community. A lot of helplines provide support for a variety of mental and behavioral health issues, so you can talk with them about anything that is concerning you.

Do helplines and hotlines support with thoughts of suicide?

In most countries, there is access to a suicide hotline number that you can call if you're having thoughts about wanting to die or ending your life. Suicide hotlines, often called lifelines or crisis lines, are usually accessible 24/7. Many suicide hotlines also support with all topics.

Will a helpline talk to me about someone I'm concerned about?

Yes. If you are concerned about someone you care about, you can contact a helpline for advice and support. The helpline representative will discuss possible ways for you to support the person, such as support systems the person can use, as well as behaviors or steps you can do to help.

I'm in Portugal. What hotlines and helplines are available to me?

In Portugal, there are 6 hotlines and helplines that support with a range of topics.

Today, there are over 2,000 helplines globally. Helplines offer support for a wide range of experiences and populations, but they all share the same objective: to assist people who are going through emotional pain or mental health struggles. You may think that your problem isn't significant enough, or that it's too much. These concerns are normal. Helpline responders are prepared to help no matter what you're going through.


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