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Helplines in France.

Everyone

Suicide Écoute is dedicated to providing 24/7, free, compassionate and confidential support by phone. We are here for everyone...


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All topics
Everyone

Ouvert 24/7 et gratuit, le numéro s'adresse aux personnes ayant des pensées suicidaires mais aussi aux proches inquiets, aux...


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All topics
Everyone

SOS Help provides free and confidential support and information by phone in English for the international community in France....


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All topics
Everyone

Service d’aide et de soutien psychologique par téléphone. National et généraliste, il propose un travail d’accompagnement de...


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Adults
Everyone

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Online Chat

Everyone
Youth

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LGBTQ+
Youth

Fondation Le Refuge (Ligne pour les jeunes LGBT+) is dedicated to providing 24/7, free and confidential support and information...


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Online Chat

Women

Violences Femmes Info provides 24/7, free, compassionate and confidential support by phone. We support women, men in France who...


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Adults
Everyone

Ecoute, soutien, accompagnement pour les joueurs et leur entourage. Des psychologues spécialisés répondent à vos questions et...


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Everyone

Drogues info service offers free, compassionate and confidential support by phone and online chat. We exist to help everyone in...


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Online Chat

Adults
Everyone

La Fédération Nationale des Associations et des Centres de prise en charge d'Auteurs de Violences conjugales & Familiales...


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Everyone

Ligne de première écoute et d'orientation destinée aux victimes d'infractions pénales. Réoriente les victimes vers des...


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Adults
Deaf & HOH
Women

4 femmes handicapées sur 5 sont victimes de violences en Europe. Nous les écoutons, nous les entendons, nous les aidons à...


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Everyone

Ligne d'écoute destinée à renseigner et accompagner les personnes souffrant de troubles des conduites alimentaires (TCA), ainsi...


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Everyone

Empreintes is a non profit organisation which supports, trains, informs, federates research, alerts and mobilizes society,...


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Online Chat

Everyone
LGBTQ+

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Online Chat

Everyone
Youth

Association militante féministe et d'éducation populaire, le Planning vous accueille pour répondre à vos questions en matière...


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Adults
Everyone
Seniors

Répondre aux alertes sur des situations de maltraitance possibles, et les accompagner vers les professionnels, services et...


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Adults
Parents
Youth
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Reconnue d’utilité publique, l’Association e-Enfance est précurseur depuis 17 ans dans la protection de l’Enfance sur internet...


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Online Chat

Parents
Children

Autisme Info Service is dedicated to providing free and confidential support by phone. We support children, parents in France...


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Illustration of two people inside separate phones working together to bandage a wounded heart, representing online empathy

Free, immediate crisis counseling support in France

Whether you're experiencing a mental health crisis or you're worried about a loved one's mental health, free help is available to you. In France, there are 36 helplines that support with a range of mental health or behavioral health concerns.

It may seem scary to call. Knowing what to expect can help you feel more confident to access the free support that is available to you.

What are helplines or hotlines?

Helplines offer immediate mental health support to the public for free. When you contact a helpline, you will receive confidential counseling support either over the phone, text message or online chat. In some countries, helplines are also known as hotlines or crisis lines.

How will a helpline or hotline support me?

Helplines provide a judgment-free space for you to talk, unpack your burdens and receive support. Their support may take the form of active listening, help processing emotions, and working with you to determine meaningful next steps.

If I contact a helpline, who will I talk to?

Helpline responders are often volunteers or counselors. They might also be peers who have had a similar life experience to the issue the helpline supports with. They are commonly trained in active listening and crisis counseling.

What topics do helplines and hotlines assist with?

Helplines offer free support to people who are experiencing mental health problems or an emotional crisis. Some helplines offer support for specific problems, such as suicide, domestic violence, abuse, anxiety, and depression, while others support particular types of people such as teenagers, children, the LGBTQ+ community or veterans. Some helplines support with any topic or issue, so you can talk to them about whatever you're going through.

Do helplines and hotlines support with thoughts of suicide?

In most countries, there is access to a suicide hotline number that you can call if you're having thoughts about wanting to die or ending your life. Suicide hotlines, often called lifelines or crisis lines, are usually accessible 24/7. Many suicide hotlines also support with all topics.

Can I contact a helpline for support with a person I'm worried about?

It can be worrying when a friend or family member is struggling with their mental health or experiencing a behavioral health crisis. Helplines will support you to better help your loved one, whether that is actions you could take to support them, or external support they might be able to access.

I'm in France. What hotlines and helplines are available to me?

In France, there are 36 hotlines and helplines that support with a range of topics.

The first helpline was founded in 1953. Today, there are over 2,000 globally. While there is a wide variety in the types of topics or populations helplines support today, they are united by a common thread: to help those who are experiencing emotional distress or crisis to find a meaningful path ahead. Whether it's you who needs support, or whether you have questions about a loved one who is showing warning signs of distress, calling a helpline can help you get the support you need and deserve.


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