It can be difficult to know where to turn when you're struggling with your mental health. Whether you're going through a tough time, or you're concerned about a loved one, you can turn to a helpline or hotline for crisis counseling support. 2 helplines are available in Suffolk, England to help you.
If you have doubts about calling, that's normal. Learning more about helplines and what to expect can help you feel more confident to call.
Helplines offer immediate mental health support to the public for free. When you contact a helpline, you will receive confidential counseling support either over the phone, text message or online chat. In some countries, helplines are also known as hotlines or crisis lines.
Helpline responders support you by listening to you, helping you understand your emotions better, and working with you on a plan forward. Having a plan about what to do next can help you feel more in control.
Helpline responders are often volunteers or counselors. They might also be peers who have had a similar life experience to the issue the helpline supports with. They are commonly trained in active listening and crisis counseling.
Helplines offer free support to people who are experiencing mental health problems or an emotional crisis. Some helplines offer support for specific problems, such as suicide, domestic violence, abuse, anxiety, and depression, while others support particular types of people such as teenagers, children, the LGBTQ+ community or veterans. Some helplines support with any topic or issue, so you can talk to them about whatever you're going through.
In most countries, there is access to a suicide hotline number that you can call if you're having thoughts about wanting to die or ending your life. Suicide hotlines, often called lifelines or crisis lines, are usually accessible 24/7. Many suicide hotlines also support with all topics.
Yes. If you are concerned about someone you care about, you can contact a helpline for advice and support. The helpline representative will discuss possible ways for you to support the person, such as support systems the person can use, as well as behaviors or steps you can do to help.
In Suffolk, England, there are 2 hotlines and helplines that support with a range of topics.
Today, there are over 2,000 helplines and hotlines across the world. While they may support different topics and populations, each and every one of them share the same goal: to help those experiencing emotional or mental distress to get through the current pain and find a meaningful path forward. When you feel alone, hopeless or stuck, having a conversation on a helpline can help you feel heard, supported and empowered.