Service available to people in Scotland aged over 16. Deaf or HOH callers can speak to an advisor through the SCOTLAND-BSL service (https://contactscotland-bsl.org/) Webchat is available: Monday to Friday, 6.00pm to 2.00am Saturday and Sunday, 4.00pm to 12.00am Using webchat The webchat displays as a button, that now pops up in the bottom right corner of your screen on all pages, that says ‘Available to chat’. If the pop up button does not display, our advisors are unavailable at this time. If you need immediate support, the quickest way to get in touch is to phone 0800 83 85 87 to speak to an advisor.

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