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Helplines in Scotland.

You can also view nationwide helplines in the United Kingdom.

Adults

Scottish Families Affected by Alcohol and Drugs is dedicated to providing free and confidential support and information by...


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Youth

Breathing Space Scotland is a free, confidential, phone and webchat service for anyone in Scotland over the age of 16...


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LGBTQ+

LGBT Helpline Scotland offers free and confidential support over phone and online chat. We are here to help the LGBTQ+...


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Adults
Youth

Got a question about mental health? We can help. The SAMH Information Service provides information and support on mental...


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Everyone

Scotland's Domestic Abuse and Forced Marriage Helpline offers free and confidential support by phone, email, and online chat....


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Adults
Youth

Rape Crisis Scotland National Helpline offers confidential short-term, crisis and initial support by phone, email and text. Our...


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Adults

Chest Heart and Stroke Scotland Advice Line provides free and confidential support over phone and text message (SMS). We exist...


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Everyone

Beat Eating Disorders offers free and confidential support over phone and online chat. We exist to help everyone in Scotland...


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Everyone

Cruse Scotland Helpline is dedicated to providing free and confidential support over phone. We support everyone in Scotland who...


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Everyone

Epilepsy Scotland Helpline provides free and confidential support and information over phone. We are here for everyone in...


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Men

AMIS Helpline is dedicated to providing free and confidential support and information by phone and email. We offer support to...


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Everyone

At Karma Nirvana we offer emotional and practical support to victims and survivors of honour based abuse and forced marriage....


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Parents

At Children 1st Parentline we believe that all children have the right to be cared for and loved in their own families and...


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Parents

Lone Parent Helpline offers free, compassionate and confidential support over phone and online chat. We support single parents...


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Illustration of a woman throwing a lifebuoy to a distressed person, symbolizing providing a lifeline for people in crisis

Get free, confidential crisis counseling support in Scotland

It can be difficult to know where to turn when you're struggling with your mental health. Whether you're going through a tough time, or you're concerned about a loved one, you can turn to a helpline or hotline for crisis counseling support. 15 helplines are available in Scotland to help you.

It's common to feel some anxiety about contacting a helpline. Learn more about what helplines offer so you can decide if it's right for you.

What is a helpline or hotline?

Helplines, otherwise known as hotlines or crisis lines, offer free, confidential counseling support to people in emotional pain. Some offer support over the phone, and others over text message or online chat.

How will a helpline or hotline support me?

Whether you need a listening ear, or help with what to do next, helpline staff can help. They will ask you questions to help you process your emotions or situation. They can also collaborate with you on what steps you might take to improve your situation, which can help you feel more in control and confident about the future.

Who will I talk to when I contact a helpline?

The people on the other end of a helpline or hotline are often counselors or volunteers who are trained in crisis counseling and active listening, and can offer you a safe space to talk freely about what's bothering you. Some helplines are staffed by peers who have some personal experience in the issue the helpline supports with.

What issues can I talk to a helpline about?

Some helplines offer support for specific problems like suicide, depression, anxiety, domestic violence and sexual assault. Others help with certain demographics, such as veterans, youth or the LGBTQ+ community. Many helplines offer support for all kinds of mental and behavioral health problems – this means you can talk to them about anything that is on your mind.

Do helplines and hotlines support with thoughts of suicide?

For help with thoughts about harming yourself or ending your life, you can contact a suicide prevention hotline, also known as a crisis line or lifeline. Suicide hotlines are available 24/7 in most countries. These crisis services commonly support with any problem you might be facing, so you can also call them if you aren't thinking about suicide.

Can I contact a helpline for support with a person I'm worried about?

It can be worrying when a friend or family member is struggling with their mental health or experiencing a behavioral health crisis. Helplines will support you to better help your loved one, whether that is actions you could take to support them, or external support they might be able to access.

I'm in Scotland. What hotlines and helplines are available to me?

In Scotland, there are 15 hotlines and helplines that support with a range of topics.

The first helpline was set up in 1953. Today, there are over 2,000 helplines supporting with a wide variety of issues, experiences and demographics. Their shared desire to assist those going through emotional or mental distress binds them together. No matter what your problem is, talking to someone can help and helplines provide this vital service, for free.


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