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Whether you're experiencing a mental health crisis or you're worried about a loved one's mental health, free help is available to you. In Puerto Rico, there are 4 helplines that support with a range of mental health or behavioral health concerns.
It’s normal to feel nervous about making the call. Learn here about what to expect.
A helpline is a free, confidential counseling service available to anyone experiencing difficulties in their mental health, or worried about the mental health of someone they know. They are sometimes known as crisis lines or hotlines, and offer support over the phone, text message or chat. Some are available 24/7.
Whether you need a listening ear, or help with what to do next, helpline staff can help. They will ask you questions to help you process your emotions or situation. They can also collaborate with you on what steps you might take to improve your situation, which can help you feel more in control and confident about the future.
Helplines are usually staffed by counselors and volunteers who are trained in how to support people in an emotional crisis. Some helplines are also run by peers who have a similar life experience to the topic they provide support with.
Helplines are crisis services that offer free support for a range of behavioral and mental health problems. There are helplines that are tailored to people experiencing particular types of emotional pain or crisis, such as suicide, depression, anxiety, abuse, and domestic violence. Others support particular demographics such as youth, children, veterans or the LGBTQ+ community. There are also helplines that will support you no matter what mental or behavioral health issues you may be experiencing.
Most countries have a suicide hotline or suicide prevention line (often called a lifeline or crisis line) available 24/7. These helplines provide compassionate support for people who might be having feelings of wanting to die or kill themselves. Commonly, suicide hotlines will also support anyone, regardless of what they are going through.
When a friend or family member is going through a mental health crisis, it can be difficult to know how to help. Helplines will offer advice on how you can best support your loved one, whether that be through ways you can support them or outside support they may be able to get.
In Puerto Rico, there are 4 hotlines and helplines that support with a range of topics.
The first helpline was set up in 1953. Today, there are over 2,000 helplines supporting with a wide variety of issues, experiences and demographics. Their shared desire to assist those going through emotional or mental distress binds them together. No matter what your problem is, talking to someone can help and helplines provide this vital service, for free.
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