If you're looking for mental health support, or you're worried that a loved one could be having a mental health crisis, contacting a hotline or helpline can help. There are 2 crisis services you can contact in Upper Austria, Austria.
If you have doubts about calling, that's normal. Learning more about helplines and what to expect can help you feel more confident to call.
A helpline is a free, confidential counseling service available to anyone experiencing difficulties in their mental health, or worried about the mental health of someone they know. They are sometimes known as crisis lines or hotlines, and offer support over the phone, text message or chat. Some are available 24/7.
Helplines provide a judgment-free space for you to talk, unpack your burdens and receive support. Their support may take the form of active listening, help processing emotions, and working with you to determine meaningful next steps.
When you contact a helpline, you'll commonly speak to a volunteer or counselor who has been trained in crisis counseling or active listening, and is equipped to support you. Some helplines are operated by people who have a similar experience to the issue or topic that the helpline supports.
Some helplines support with specific issues, such as suicide, depression, anxiety, and abuse. Others support with specific demographics, such as the LGBTQ+ community, veterans or young people. So if you're looking for tailored support, you might be able to find a hotline specific to your problem. There are also helplines that support with any problem that’s causing you distress – no matter how small or big it seems to you.
In most countries, there is access to a suicide hotline number that you can call if you're having thoughts about wanting to die or ending your life. Suicide hotlines, often called lifelines or crisis lines, are usually accessible 24/7. Many suicide hotlines also support with all topics.
When a friend or family member is going through a mental health crisis, it can be difficult to know how to help. Helplines will offer advice on how you can best support your loved one, whether that be through ways you can support them or outside support they may be able to get.
In Upper Austria, Austria, there are 2 hotlines and helplines that support with a range of topics.
The first helpline was founded in 1953. Today, there are over 2,000 globally. While there is a wide variety in the types of topics or populations helplines support today, they are united by a common thread: to help those who are experiencing emotional distress or crisis to find a meaningful path ahead. Whether it's you who needs support, or whether you have questions about a loved one who is showing warning signs of distress, calling a helpline can help you get the support you need and deserve.