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Helplines in Wales for supporting others.

You can also view nationwide helplines in the United Kingdom.

C.A.L.L. Helpline
Everyone

C.A.L.L. Mental Health Helpline for Wales provides 24/7 free and confidential support and information by phone. We help...

DAN 24/7 - All Wales Drug and Alcohol Helpline
Everyone

DAN 24/7 is a free and bilingual telephone helpline providing a single point of contact for anyone in Wales wanting further...

The Salvation Army Modern Slavery Referral Helpline
Adults

The Salvation Army Modern Slavery Referral Helpline is dedicated to providing 24/7, free and confidential support by phone. We...

MEIC
YouthAll topics
Samaritans Wales - Welsh Language Line
Everyone

If you need to talk, we're here to listen. We know how important it is to access support in your first language and our...

Concerned about a loved one's mental health? Contact a hotline in Wales for guidance.

Watching a loved one experience what resembles an emotional crisis can be hard. It's normal to be worried and to wonder how and whether you can help. There are 5 hotlines in Wales that you can contact for free advice, if your loved one is experiencing any of the following:

  • They seem to believe things that seem very strange or frightening to you.
  • They complain about being about being tired all the time.
  • They seem emotionally distant.
  • They have expressed a desire to die.
  • They are struggling at school or work.
  • They don’t seem to be keeping up with their daily responsibilities.
  • They reject invitations to spend time together or hang out.
  • They are seeing or hearing things that are not really there.

Most people find it difficult to know what to do or say when someone close to them appears to be struggling with their mental health. It's normal to feel a desire to help yet at the same time feel helpless. There are ways you can support your loved one that are not overly complicated.

If you're worried about a loved one's mental health and you're not sure what to do, help is available. You can contact a hotline in Wales and get support from a volunteer who cares. A helpline volunteer can guide you in how to help a loved one who is struggling.


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