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Get free crisis counseling support for your mental health from a hotline or helpline in Zimbabwe

Whether you're experiencing a mental health crisis or you're worried about a loved one's mental health, free help is available to you. In Zimbabwe, there are 2 helplines that support with a range of mental health or behavioral health concerns.

It may seem scary to call. Knowing what to expect can help you feel more confident to access the free support that is available to you.

What is a helpline or hotline?

Helplines offer immediate mental health support to the public for free. When you contact a helpline, you will receive confidential counseling support either over the phone, text message or online chat. In some countries, helplines are also known as hotlines or crisis lines.

What kind of support do helplines offer?

Whether you need a listening ear, or help with what to do next, helpline staff can help. They will ask you questions to help you process your emotions or situation. They can also collaborate with you on what steps you might take to improve your situation, which can help you feel more in control and confident about the future.

Who will I talk to when I contact a helpline?

When you contact a helpline, you'll commonly speak to a volunteer or counselor who has been trained in crisis counseling or active listening, and is equipped to support you. Some helplines are operated by people who have a similar experience to the issue or topic that the helpline supports.

What topics do helplines and hotlines assist with?

Some helplines offer support for specific problems like suicide, depression, anxiety, domestic violence and sexual assault. Others help with certain demographics, such as veterans, youth or the LGBTQ+ community. Many helplines offer support for all kinds of mental and behavioral health problems – this means you can talk to them about anything that is on your mind.

What is a suicide hotline?

If you've had thoughts about harming yourself or even ending your life, there are suicide prevention hotlines that can help. These helplines, otherwise known as lifelines or crisis lines, are typically available to offer support 24/7. Most suicide hotlines also support with any topic that is on your mind, which means you don't have to be suicidal to contact them.

Can I contact a helpline for support with a person I'm worried about?

Yes. You can get in touch with a helpline if you're concerned about a loved one and don't know how to help. The helpline responder will talk with you about ways you can support the person you care about, including any available support networks and any actions or behaviours you can do to help them.

I'm in Zimbabwe. What hotlines and helplines are available to me?

In Zimbabwe, there are 2 hotlines and helplines that support with a range of topics.

Today, there are over 2,000 helplines globally. Helplines offer support for a wide range of experiences and populations, but they all share the same objective: to assist people who are going through emotional pain or mental health struggles. You may think that your problem isn't significant enough, or that it's too much. These concerns are normal. Helpline responders are prepared to help no matter what you're going through.


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