Western Mass Peer Support Line offers free and confidential support and information by phone and text message (SMS). We are here to help everyone in Massachusetts, United States who may need emotional support with abuse & domestic violence, anxiety, bullying, Dementia & Alzheimer's, depression, eating & body image, family issues, gambling, gender & sexual identity, grief & loss, loneliness, parenting, pregnancy & abortion, relationships, school or work issues, self-harm, sexual abuse, stress, substance use, suicide, supporting a friend or family member, trauma & PTSD.
We are available to talk with you about any kind of experience relating to mental health, from a mental health crisis through to general wellbeing. Our support is free. As part of our commitment to preventing suicide, we are available to help you if you are considering suicide or harming yourself, or if you are noticing warning signs in a friend or family member
When you contact us you will talk with one of our trained peers who will collaborate with you to find solutions while giving you an empathetic and compassionate ear. They have expertise and understanding in how to help people going through difficulties similar to what you are. We support people of all ethnicities, genders, beliefs and ages. We are here for everyone.
Phone and text hours differ. Text is available daily 15:00 - 19:00. Please note: These hours/times are subject to change when communities are able to return to normal operations.