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Helplines in New Zealand for family.

Are You OK Helpline (Family Violence Information Line)
Everyone

The Are You OK Helpline (Family Violence Information Line) is dedicated to providing free and confidential support and...

Parent Help
ParentsYouthChildren

Parent Help is a non-profit organisation supporting parents and adults raising children in New Zealand to build strong and...

Counselors, Volunteers
Shakti Crisisline
WomenYouthChildren

Shakti Crisisline offers 24/7, free and confidential support over the phone. We exist to help everyone in New Zealand who may...

Youthline
YouthChildren

Youthline offers 24/7, free and confidential support and information over phone, text message (SMS), Instagram, Whatsapp and...

Counselors, Volunteers
Oranga Tamariki (Ministry for Children) Helpline
Everyone

Oranga Tamariki (Ministry for Children) Helpline offers 24/7, free and confidential support over phone. We exist to help...

Elder Abuse Response Service
Seniors

Free, confidential 24/7 helpline for seniors who are experiencing abuse. Elder abuse might look like violence or assault,...

Women's Refuge
Everyone

Women's Refuge provides free and compassionate support over the phone. Through our crisis line, we are here to help you 24...

1737 Need to talk?
EveryoneAll topics

1737 counsellors provide free, confidential, professional support. When someone texts or calls 1737 a counsellor will work with...

Counselors, Peers
Samaritans Aotearoa
EveryoneAll topics

Samaritans offer a day and night caring listening service for all callers. Our volunteer listeners are trained to help callers...

0800 What's Up
YouthChildren

0800 What's Up provides free, compassionate and confidential support over phone and online chat. We are here to help youth in...

Vagus Centre
Everyone

Vagus Centre is dedicated to providing free, compassionate and confidential support by phone. We help everyone in New Zealand...

Lifeline Aotearoa
EveryoneAll topics

Lifeline offers 24/7, free, and confidential support over the phone and text message (SMS). We support everyone in New Zealand...

Counselors, Peers, Volunteers

Are family matters negatively impacting on your life? Reach out to a hotline for free support in New Zealand

Some families are more complicated than others. Separation, divorce, abuse, grief, financial strife and neglect are just a few of the family matters that could be causing you concern. You are never alone. If you are experiencing any of the following in your home or family life, there are 12 in New Zealand where you can get the understanding and support that you need:

  • Family conflicts with new step-parents, step-brothers, step-sisters or step-children.
  • A sibling, parent or guardian who is absent physically or emotionally.
  • Abuse or neglect from your parent, guardian, sibling or spouse.
  • Job loss, financial struggles or gambling and the impact these can have on your family.
  • Struggles with generational, cultural or religious differences within the family.
  • Perfectionism, pressure or abuse from your parent, guardian, sibling or spouse.
  • Drug, alcohol or gambling addiction and the impact this can have on your family.
  • Problems caused by a lack of money for resources such as food, clothing and accommodation.

Without a warm, loving and safe home to return to at the end of the day, life can seem cold, dark and lonely. Home may not feel like home at all to you. Feeling like you need to avoid your family at all costs can be a horrible position to be in.

You may feel alone if you're experiencing family problems. You may think that nobody else has been through what you're going through and that nobody will relate. However, there are hotline volunteers and counselors in New Zealand who care about the challenges you're facing and want to help you.


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