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Helplines in New Zealand.

Adults
Everyone
Parents
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Oranga Tamariki (Ministry for Children) Helpline offers 24/7, free and confidential support over phone. We exist to help...


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Parents

Parent Help is a non-profit organisation supporting parents and adults raising children in New Zealand to build strong and...


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Youth

The Lowdown is a space created with rangatahi, for rangatahi. Find support here for your hauora (wellbeing), identity, culture...


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All topics
LGBTQ+
Youth
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Youthline offers 24/7, free and confidential support and information over phone, text message (SMS) and online chat. We are...


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Online Chat

Youth

0800 What's Up provides free, compassionate and confidential support over phone and online chat. We are here to help youth in...


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Online Chat

Everyone

Family Violence Information Line is dedicated to providing free and confidential support and information by phone. We are here...


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Adults
Men

Prostate Cancer Foundation NZ offers free and confidential support by phone. We are here to help adults, men in New Zealand who...


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Everyone

0800REFUGE provides free and compassionate support over the phone. Through our crisis line, we are here to help you 24 hours a...


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Online Chat

Everyone

Te Puna Oranga 24 hour Phone Manaaki offers 24/7, free, compassionate and confidential support over phone. We are here to help...


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Everyone

Shakti Crisisline offers 24/7, free and confidential support over phone. We exist to help everyone in New Zealand who may be...


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Everyone

Vagus Centre is dedicated to providing free, compassionate and confidential support by phone. We help everyone in New Zealand...


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Everyone

Samaritans offer a day and night caring listening service for all callers. Our volunteer listeners are trained to help callers...


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Seniors

Free, confidential 24/7 helpline for seniors who are experiencing abuse. Elder abuse might look like violence or assault,...


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Everyone

Depression Helpline provides 24 hours a day, 7 days a week, free and confidential support by phone and text message (SMS). ...


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All topics

Are you a music person or someone working in the arts who’s feeling as though things aren’t right? Worried about someone else?...


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All topics
Everyone

1737 counsellors provide free, confidential, professional support. When someone texts or calls 1737 a counsellor will work with...


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All topics
Everyone

Lifeline offers 24/7, free and confidential support over phone and text message (SMS). We support everyone in New Zealand who...


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Illustration of a woman messaging a crisis counselor, with chat bubbles and shapes extending from her phone

Are family matters negatively impacting on your life? Reach out to a hotline for free support in New Zealand

Some families are more complicated than others. Separation, divorce, abuse, grief, financial strife and neglect are just a few of the family matters that could be causing you concern. You are never alone. If you are experiencing any of the following in your home or family life, there are 17 in New Zealand where you can get the understanding and support that you need:

  • Family conflicts with new step-parents, step-brothers, step-sisters or step-children.
  • A sibling, parent or guardian who is absent physically or emotionally.
  • Abuse or neglect from your parent, guardian, sibling or spouse.
  • Job loss, financial struggles or gambling and the impact these can have on your family.
  • Struggles with generational, cultural or religious differences within the family.
  • Perfectionism, pressure or abuse from your parent, guardian, sibling or spouse.
  • Drug, alcohol or gambling addiction and the impact this can have on your family.
  • Problems caused by a lack of money for resources such as food, clothing and accommodation.

Without a warm, loving and safe home to return to at the end of the day, life can seem cold, dark and lonely. Home may not feel like home at all to you. Feeling like you need to avoid your family at all costs can be a horrible position to be in.

You may feel alone if you're experiencing family problems. You may think that nobody else has been through what you're going through and that nobody will relate. However, there are hotline volunteers and counselors in New Zealand who care about the challenges you're facing and want to help you.


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