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Helplines in New Zealand for supporting others.

1737 Need to talk?
EveryoneAll topics

1737 counsellors provide free, confidential, professional support. When someone texts or calls 1737 a counsellor will work with...

Counselors, Peers
Samaritans Aotearoa
EveryoneAll topics

Samaritans offer a day and night caring listening service for all callers. Our volunteer listeners are trained to help callers...

Depression Helpline
Everyone

The Depression Helpline provides 24 hours a day, 7 days a week, free and confidential support by phone and text message (SMS)...

Youthline
YouthChildren

Youthline offers 24/7, free and confidential support and information over phone, text message (SMS), Instagram, Whatsapp and...

Counselors, Volunteers
Safe to talk - Sexual harm helpline
Everyone

If you've ever experienced sexual assault or abuse and need to talk to someone - the Safe to talk sexual harm helpline is...

Alcohol & Drug Helpline
Everyone

The Alcohol and other Drugs Helpline offers 24/7, free and confidential support by phone, text message (SMS) and online chat....

Are You OK Helpline (Family Violence Information Line)
Everyone

The Are You OK Helpline (Family Violence Information Line) is dedicated to providing free and confidential support and...

Women's Refuge
Everyone

Women's Refuge provides free and compassionate support over the phone. Through our crisis line, we are here to help you 24...

0800 ANXIETY Helpline
Everyone

0800 ANXIETY Helpline is a free 24/7 national service (across Aotearoa New Zealand) to support and empower those experiencing...

Victim Support
Adults

Manaaki Tāngata | Victim Support is here 24/7 for people directly affected by crime and traumatic events, including their...

Elder Abuse Response Service
Seniors

Free, confidential 24/7 helpline for seniors who are experiencing abuse. Elder abuse might look like violence or assault,...

Lifeline Aotearoa
EveryoneAll topics

Lifeline offers 24/7, free, and confidential support over the phone and text message (SMS). We support everyone in New Zealand...

Counselors, Peers, Volunteers
Rural Support Trust
Everyone

Rural Support Trusts have local, rural people who know from experience that pressures can mount up. Our networks and training...

0800 What's Up
YouthChildren

0800 What's Up provides free, compassionate and confidential support over phone and online chat. We are here to help youth in...

Asian Family Services
Adults

Asian Family Services offers free, compassionate and confidential support over phone. We are here for adults in New Zealand who...

Concerned about a loved one's mental health? Contact a hotline in New Zealand for guidance.

It's normal to be concerned when it seems like someone you care about is not acting like their usual self. You may wonder whether they are struggling with their mental health. 15 helplines are available in New Zealand to offer you support and advice. Feel free to reach out if these signs seem familiar:

  • They are easily startled.
  • They are not doing activities that they used to do before.
  • They have harmed themselves.
  • They have told you that they are having trouble sleeping.
  • They seem to believe things that seem very strange or frightening to you.
  • They don’t seem to be keeping up with their daily responsibilities.
  • They seem secretive, like they're hiding something.
  • They have become highly self-critical.

When someone you love is suffering, it can hurt you too. If you don’t know how to help, it’s normal to feel powerless. You can be there for your loved one in small ways and still make a big difference.

You can get guidance on how best to support a loved one you're worried about by contacting a helpline in New Zealand. Helpline supporters can provide you with useful advice and resources so that you feel more empowered to help the person you care about.


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