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Helplines in New York, United States.

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Youth

Text 4 Teens connects young people in need of support for mental illness, substance use, developmental disability, sexual...


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Everyone

Family of Woodstock Hotline is dedicated to providing 24/7, free, compassionate and confidential support over phone, text...


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Online Chat

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Everyone

Cayuga County Contact Community Services is dedicated to providing 24/7, free and confidential support and information over...


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Everyone

Suicide Prevention & Crisis Service of Tompkins County provides free and confidential support and information over phone. We...


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Everyone
Warmline

MHEP Warmline provides 24/7, free and confidential support over phone. We are here for everyone in New York, United States who...


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Everyone

Our organization is a peer-run organization. Our warm-line assists those in crisis or those just needing someone with lived...


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Everyone

Rise Center - Peer Support Line is dedicated to providing 24/7, free and confidential support and information by phone. We...


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Everyone

MCAT’S mental health staff provide hope during crises to children and adults. MCAT responds to crises where they occur...


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Everyone

Orange County Crisis Call Center offers 24/7, free and confidential support and information over phone. We support everyone,...


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Adults
Everyone
Youth
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The NAMI NYC Helpline is a peer run Helpline that focuses on providing support, psychoeducation, and resources to New Yorkers...


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Online Chat

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Everyone

Our Peer Support Line is for and by people who experience emotional distress, voices and visions, extreme and altered states of...


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Adults
Warmline

Peer Support Warmline - MHA of Nassau County provides free and confidential support over the phone. We are here for adults in...


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Everyone

MHAW’s Mental Health Helpline is available to all Suffolk County Residents who require help in finding and accessing assistance...


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Everyone

Mental Health Empowerment Project, Inc. (MHEP)! is a recipient run, not-for-profit corporation created to develop and...


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Everyone

Mental Health Association’s Rape Crisis Advocates are available 24/7 to accompany survivors of sexual violence to hospitals,...


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Everyone

YWCA Genesee County is dedicated to providing 24/7, free and confidential support and information by phone. We are here for...


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Everyone
Warmline

CARELine is dedicated to providing free and confidential support over phone. We are here to help everyone in New York, United...


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All topics
Everyone

CaringKind Helpline provides free, compassionate and confidential support by phone. We exist to help everyone in New York,...


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Illustration of teletherapy counselor handing a crying woman a tissue, to symbolize emotional support online

Get free crisis counseling support for your mental health from a hotline or helpline in New York, United States

It can be difficult to know where to turn when you're struggling with your mental health. Whether you're going through a tough time, or you're concerned about a loved one, you can turn to a helpline or hotline for crisis counseling support. 21 helplines are available in New York, United States to help you.

It’s normal to feel nervous about making the call. Learn here about what to expect.

What is a helpline or hotline?

A helpline is a free, confidential counseling service available to anyone experiencing difficulties in their mental health, or worried about the mental health of someone they know. They are sometimes known as crisis lines or hotlines, and offer support over the phone, text message or chat. Some are available 24/7.

What kind of support do helplines offer?

Helpline responders will actively listen to you while also asking questions to help you process difficult emotions and situations. When you call a hotline, you can expect to be listened to without judgment. If you like, you can also talk through or receive guidance on what steps you can take next.

Who will I talk to when I contact a helpline?

Helplines are usually staffed by counselors and volunteers who are trained in how to support people in an emotional crisis. Some helplines are also run by peers who have a similar life experience to the topic they provide support with.

What issues can I talk to a helpline about?

Some helplines offer support for specific problems like suicide, depression, anxiety, domestic violence and sexual assault. Others help with certain demographics, such as veterans, youth or the LGBTQ+ community. Many helplines offer support for all kinds of mental and behavioral health problems – this means you can talk to them about anything that is on your mind.

What is a suicide hotline?

For help with thoughts about harming yourself or ending your life, you can contact a suicide prevention hotline, also known as a crisis line or lifeline. Suicide hotlines are available 24/7 in most countries. These crisis services commonly support with any problem you might be facing, so you can also call them if you aren't thinking about suicide.

Will a helpline talk to me about someone I'm concerned about?

Yes. You can get in touch with a helpline if you're concerned about a loved one and don't know how to help. The helpline responder will talk with you about ways you can support the person you care about, including any available support networks and any actions or behaviours you can do to help them.

I'm in New York, United States. What hotlines and helplines are available to me?

In New York, United States, there are 21 hotlines and helplines that support with a range of topics.

Globally, there are over 2,000 helplines and hotlines, and the support they offer varies across topics and populations. What unites them is their shared aim to support people who are experiencing mental health distress or emotional pain. Helplines are there to assist you in a time of emotional pain, and to support those who may be noticing warning signs of an emotional crisis in those they care about.


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