The Distress Line for Guelph Wellington, operated by Compass Community Services, uses trained volunteers to provide emotional support through active listening and empathy at times when you may feel stressed, overwhelmed, lonely, and hopeless. This service is confidential and free to all.

This line also operates as a LGBTQ+ support line. Specifically trained volunteers and staff provide free and confidential emotional support and referrals to community resources; operators use active listening and provide an inclusive space to those who identify as part of the LGBTQ+ community, or to those who may be questioning their identity or sexuality.