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Helplines in Ontario, Canada.

All topics

Good2Talk (Ontario) provides 24/7, free, compassionate, and confidential support over the phone and text message (SMS). We...


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Women
Youth
Children

Yellow Brick House provides life-saving services and prevention programs to meet the diverse needs of individuals, families,...


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All topics
Everyone

Reach Out is a bilingual 24/7 information, support and crisis service for people with mental health or addiction concerns...


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Online Chat

All topics
Everyone
Indigenous support

Kamatsiaqut Nunavut Helpline is dedicated to providing 24/7, free and confidential support and information by phone and text...


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All topics
Everyone

Ottawa Distress Line offers 24/7, free and confidential support and information by phone. We help everyone in Ontario, Canada...


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Everyone

If you are in crisis or experiencing a mental health crisis, contact the crisis line at 346-8282 24 hours a day, 7 days a week,...


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All topics
Everyone

24/7 Crisis Support Peel Dufferin provides 24/7, free and confidential support over . We are here to help everyone in Ontario,...


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All topics
Adults
Youth

The Support Line is available to individuals from London, and Middlesex who are 16+. All calls are confidential and volunteers...


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All topics
Adults
Everyone

Champlain District Crisis Line is dedicated to providing 24/7, free, compassionate and confidential support by phone. We help...


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All topics
Everyone

St. Catharines number for Distress Centre of Niagara. We provide a free, confidential telephone support service, utilizing...


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All topics
Everyone

Outaouais Distress Line provides 24/7, free and confidential support and information over phone. We are here to help everyone...


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All topics
Everyone

The Oakville number for Distress Centre Halton, a non-profit charitable organization that provides telephone and online support...


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Everyone

If you or someone you love is struggling with mental health, it can be tough to know where to turn. You’re not alone in...


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Everyone

Telecare Distress Line of Greater Simcoe is one of four Telecare Distress Lines in Canada. We aim to provide 24/7 support to...


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All topics
Everyone

The Halton Hills/Milton number for Distress Centre Halton, a non-profit charitable organization that provides telephone and...


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All topics
Everyone

The Burlington number for Distress Centre Halton, a non-profit charitable organization that provides telephone and online...


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Adults

The 24/7 COAST Crisis Line is staffed by skilled workers who support individuals requiring crisis support. People who receive...


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All topics
Adults
Warmline

Are you feeling….. Depressed? Lonely? Isolated? The Progress Place Warm Line is an anonymous and confidential service that is...


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Online Chat

LGBTQ+
Youth

LGBT YouthLine is a non-judgemental, confidential, and informed peer support service for 2SLGBTQ+ and questioning youth (ages...


Online Chat

All topics
Everyone

Telephone Aid Line Kingston (TALK) is a confidential, anonymous, and non-judgmental volunteer-based support service. Our aim is...


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Everyone

The Distress Line for Guelph Wellington, operated by Compass Community Services, uses trained volunteers to provide emotional...


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All topics
Everyone

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All topics
Everyone

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Everyone

Telecare Distress Centre - Peterborough provides free and confidential support and information over the phone and online chat....


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Online Chat

Everyone

Toronto Korean Community FUTFS is dedicated to assisting individuals and families from all walks of life in overcoming various...


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Everyone
Warmline

Hope + Me offers you a supportive and safe space to connect with trained mental health professionals and peer support workers...


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Everyone

Port Colbourne number for Distress Centre of Niagara. We provide a free, confidential telephone support service, utilizing...


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Deaf & HOH
Women

For over 35 years, the Assaulted Women’s Helpline has served as a free, anonymous and confidential 24-hour telephone and TTY...


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Online Chat

Everyone

The Toronto Rape Crisis Centre / Multicultural Women Against Rape (TRCC/MWAR) is a grassroots, women and non-binary people run...


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Online Chat

Everyone

Amelia Rising Sexual Violence Support Centre provides a crisis line for those who have experienced sexual abuse or gender-based...


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Online Chat

Women

Fem'aide offre aux femmes francophones aux prises avec des violences basées sur le genre du soutien, des informations et des...


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Online Chat


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Online Chat

Seniors

The Seniors Safety Line is the only 24/7 crisis and support line for seniors in Ontario who have experienced any type of abuse...


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Illustration of a woman throwing a lifebuoy to a distressed person, symbolizing providing a lifeline for people in crisis

Contact a hotline or helpline in Ontario, Canada for free, confidential support

Whether you're experiencing a mental health crisis or you're worried about a loved one's mental health, free help is available to you. In Ontario, Canada, there are 35 helplines that support with a range of mental health or behavioral health concerns.

If you have doubts about calling, that's normal. Learning more about helplines and what to expect can help you feel more confident to call.

What is a helpline or hotline?

A helpline – also called a hotline or crisis line – is a free counseling service where you can talk to a person for emotional support. The support offered is free and confidential and in some cases, available 24/7. Depending on the helpline, support may be offered over the phone, text message or online chat.

How will a helpline or hotline support me?

Helpline responders will actively listen to you while also asking questions to help you process difficult emotions and situations. When you call a hotline, you can expect to be listened to without judgment. If you like, you can also talk through or receive guidance on what steps you can take next.

Who will I talk to when I contact a helpline?

Helplines are usually staffed by counselors and volunteers who are trained in how to support people in an emotional crisis. Some helplines are also run by peers who have a similar life experience to the topic they provide support with.

What topics do helplines and hotlines assist with?

Helplines are crisis services that offer free support for a range of behavioral and mental health problems. There are helplines that are tailored to people experiencing particular types of emotional pain or crisis, such as suicide, depression, anxiety, abuse, and domestic violence. Others support particular demographics such as youth, children, veterans or the LGBTQ+ community. There are also helplines that will support you no matter what mental or behavioral health issues you may be experiencing.

Do helplines and hotlines support with thoughts of suicide?

Suicide prevention hotlines or lifelines are available in many countries. They exist to provide compassionate support to people who are feeling hopeless or are thinking of ending their lives. Suicide hotlines commonly support with all topics, which means they can help with any kind of problem, even if it's not suicide related. They are usually reachable at all hours of the day and night.

Will a helpline talk to me about someone I'm concerned about?

Yes. If you are concerned about someone you care about, you can contact a helpline for advice and support. The helpline representative will discuss possible ways for you to support the person, such as support systems the person can use, as well as behaviors or steps you can do to help.

I'm in Ontario, Canada. What hotlines and helplines are available to me?

In Ontario, Canada, there are 35 hotlines and helplines that support with a range of topics.

The first helpline was founded in 1953. Today, there are over 2,000 globally. While there is a wide variety in the types of topics or populations helplines support today, they are united by a common thread: to help those who are experiencing emotional distress or crisis to find a meaningful path ahead. Whether it's you who needs support, or whether you have questions about a loved one who is showing warning signs of distress, calling a helpline can help you get the support you need and deserve.


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