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Helplines in Australia.

Everyone

Lifeline provides 24/7, free and confidential support and information by phone, text message (SMS) and online chat. We help...


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Men

MensLine provides 24/7, free, compassionate and confidential support over phone, text message (SMS) and online chat. We exist...


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Everyone

Beyond Blue offers 24/7, free, compassionate and confidential support by phone and online chat. We are here to help everyone in...


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Youth
Children

Kids Helpline offers 24/7, free and confidential support by phone and online chat. We help youth, children in Australia who may...


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Everyone

Beyond Blue Coronavirus Mental Wellbeing Support Service offers 24/7, free and confidential support by phone and online chat....


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Indigenous support

Support for Aboriginal and Torres Strait Islander musicians, managers, crew and music workers by the Support Act Wellbeing...


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Everyone

The Support Act Wellbeing Helpline is a free, confidential, 24/7 counselling service for anyone working in Australian music or...


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Youth

eheadspace is dedicated to providing free and confidential support by phone and online chat. We are here to help youth in...


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Everyone

SANE Australia offers free and confidential support and information over phone and online chat. We exist to help everyone in...


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Everyone

Listening Ear provides free and confidential support and information by phone. We are here to help everyone in Australia who...


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Everyone

Wellways Helpline offers free and confidential support and information over phone. We exist to help everyone in Australia who...


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Suicide Call Back Service provides 24/7, free and confidential support and information over phone and online chat. We are here...


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Indigenous support

Thirrili National Indigenous Postvention Service offers 24/7, free and confidential support and information by phone. We are...


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Men

Free talk and text service for truck drivres, tradies and blue collar workers in rural areas, and the people that care about...


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Everyone

PANDA (Perinatal Anxiety and Depression Australia) offers free and confidential support and information by phone. We exist to...


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Everyone

1800RESPECT is dedicated to providing 24/7, free and confidential support and information by phone and online chat. We are here...


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Everyone

Sexual Assault Resource Centre (SARC) Emergency Line provides 24/7, free and confidential support over phone. We support...


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Everyone

National Alcohol and Other Drug Hotline offers 24/7, free, compassionate and confidential support over phone. We support...


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Everyone

Butterfly Foundation offers free, compassionate and confidential support by phone and online chat. We support everyone in...


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LGBTQ+

QLife provides free and confidential support and information over phone and online chat. We help the LGBTQ+ community in...


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Everyone

National Dementia Helpline provides free, compassionate and confidential support over phone and online chat. We are here to...


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Everyone

Are you struggling with grief? GriefLine is a nationwide services for Australians. The service we provide is only made possible...


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Adults

Blue Knot provides free and confidential support and information over phone. We exist to help adults in Australia who may need...


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Veterans

Open Arms – Veterans & Families Counselling (formerly VVCS) is Australia’s leading provider of high quality mental health...


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Youth

Canteen knows that cancer has a profound impact on young people and families. We provide specialist support for young people...


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Illustration of a man reclining in a hammock text messaging a suicide hotline, symbolizing online emotional support

Free hotlines and helplines in Australia

If you're looking for free and quick mental health support, helplines can be a great option. In Australia, free crisis counseling support is available from 27 hotlines and helplines.

It’s normal to feel nervous about making the call. Learn here about what to expect.

What is a helpline or hotline?

Helplines, also known as hotlines or crisis lines, exist to provide free, confidential help to anyone in need of emotional support. Some helplines offer their services over the phone, and others over text message or chat. Many are available 24/7.

What kind of support do helplines offer?

Whether you need a listening ear, or help with what to do next, helpline staff can help. They will ask you questions to help you process your emotions or situation. They can also collaborate with you on what steps you might take to improve your situation, which can help you feel more in control and confident about the future.

If I contact a helpline, who will I talk to?

When you call a helpline, you'll connect with a volunteer or counselor, or sometimes with a peer with similar experience to the topic of the helpline. They are often trained and experienced in active listening or crisis counseling. This means they know how to help people in your situation.

What topics do helplines and hotlines assist with?

Helplines offer free support to people who are experiencing mental health problems or an emotional crisis. Some helplines offer support for specific problems, such as suicide, domestic violence, abuse, anxiety, and depression, while others support particular types of people such as teenagers, children, the LGBTQ+ community or veterans. Some helplines support with any topic or issue, so you can talk to them about whatever you're going through.

Do helplines and hotlines support with thoughts of suicide?

In most countries, there is access to a suicide hotline number that you can call if you're having thoughts about wanting to die or ending your life. Suicide hotlines, often called lifelines or crisis lines, are usually accessible 24/7. Many suicide hotlines also support with all topics.

Will a helpline talk to me about someone I'm concerned about?

Helplines aren't just for the times when you need support. They can also be helpful if you're worried about someone else. When you contact a helpline for advice about someone you care about, they will talk with you about how you might support the person. This might look like support resources that person is able to access, or behaviors or actions you can take to help their situation.

I'm in Australia. What hotlines and helplines are available to me?

In Australia, there are 27 hotlines and helplines that support with a range of topics.

Today, there are over 2,000 helplines globally. Helplines offer support for a wide range of experiences and populations, but they all share the same objective: to assist people who are going through emotional pain or mental health struggles. You may think that your problem isn't significant enough, or that it's too much. These concerns are normal. Helpline responders are prepared to help no matter what you're going through.


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