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English Emotional Support Hotline


Online Chat

About English Emotional Support Hotline

English Emotional Support Hotline is dedicated to providing free and confidential support and information by phone and online chat. We help everyone in Hong Kong who may be looking for support with abuse & domestic violence, anxiety, bullying, Dementia & Alzheimer's, depression, eating & body image, family issues, gambling, gender & sexual identity, grief & loss, loneliness, parenting, pregnancy & abortion, relationships, school or work issues, self-harm, sexual abuse, stress, substance use, suicide, supporting a friend or family member, physical illness, trauma & PTSD.

We are available to talk with you about any kind of experience relating to mental health, from a mental health crisis through to general wellbeing. Our support is free. We are dedicated to preventing suicide. If you're contemplating suicide or you're worried about warning signs in someone else, please reach out to us for help.

When you reach out to us you will talk with one our friendly and supportive volunteers who will listen to you with empathy and understanding, and work together with you to find a meaningful way foward. They are experienced in knowing how to help people who have challenges like what you are going through. Anyone can call and receive free support. We exist to help everyone regardless of age, gender, beliefs or ethnicity.

Where is English Emotional Support Hotline available?

Available nationwide in Hong Kong

Who does English Emotional Support Hotline support?

All topics and everyone

What languages does English Emotional Support Hotline support?


Accessibility notes

Web chat available: MON to FRI 4:00 PM-1:00 AM; SAT, SUN & public holiday 8:00 PM - 1:00 AM

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