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Helplines in Ontario, Canada.

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Good2Talk (Ontario) is dedicated to providing 24/7, free, compassionate and confidential support over phone and text message...


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Kamatsiaqut Nunavut Helpline is dedicated to providing 24/7, free and confidential support and information by phone and text...


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The Support Line is available to individuals from London,= and Middlesex who are 16+. All calls are confidential and volunteers...


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Ottawa Distress Line offers 24/7, free and confidential support and information by phone. We help everyone in Ontario, Canada...


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Champlain District Crisis Line is dedicated to providing 24/7, free, compassionate and confidential support by phone. We help...


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The Halton Hills/Milton number for Distress Centre Halton, a non-profit charitable organization that provides telephone and...


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St. Catharines number for Distress Centre of Niagara. We provide a free, confidential telephone support service, utilizing...


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Grimsby number for Distress Centre of Niagara. We provide a free, confidential telephone support service, utilizing highly...


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The Oakville number for Distress Centre Halton, a non-profit charitable organization that provides telephone and online support...


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Outaouais Distress Line provides 24/7, free and confidential support and information over phone. We are here to help everyone...


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Adults
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Grey and Bruce Crisis Line provides 24/7, free and confidential support by phone. We are here to help everyone, adults in...


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Fort Erie number for Distress Centre of Niagara. We provide a free, confidential telephone support service, utilizing highly...


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24/7 Crisis Support Peel Dufferin provides 24/7, free and confidential support over . We are here to help everyone in Ontario,...


LGBTQ+
Youth

LGBT Youthline offers free, compassionate and confidential support over phone, text message (SMS) and online chat. We are here...


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Adults

Are you feeling... Depressed? Lonely? Isolated? The Progress Place Warm Line is a service that is available for individuals who...


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Telephone Aid Line Kingston (TALK) is dedicated to providing free and confidential support over phone. We are here for everyone...


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LGBTQ+

The helpline, known as Prideline Durham is aimed at providing emotional support, crisis intervention, and community referral...


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Women
Indigenous support

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Port Colbourne number for Distress Centre of Niagara. We provide a free, confidential telephone support service, utilizing...


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The Toronto Rape Crisis Centre / Multicultural Women Against Rape (TRCC/MWAR) is a grassroots, women and non-binary people run...


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Toronto Rape Crisis Centre is dedicated to providing 24/7, free and confidential support by phone. We help everyone in Ontario,...


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Seniors

The Seniors Safety Line is the only 24/7 crisis and support line for seniors in Ontario who have experienced any type of abuse...


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Deaf & HOH
Women

For over 30 years, the Assaulted Women’s Helpline has served as a free, anonymous and confidential 24-hour telephone and TTY...


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Illustration of a woman throwing a lifebuoy to a distressed person, symbolizing providing a lifeline for people in crisis

Contact a hotline or helpline in Ontario, Canada for free, confidential support

Whether you're experiencing a mental health crisis or you're worried about a loved one's mental health, free help is available to you. In Ontario, Canada, there are 28 helplines that support with a range of mental health or behavioral health concerns.

If you have doubts about calling, that's normal. Learning more about helplines and what to expect can help you feel more confident to call.

What is a helpline or hotline?

A helpline – also called a hotline or crisis line – is a free counseling service where you can talk to a person for emotional support. The support offered is free and confidential and in some cases, available 24/7. Depending on the helpline, support may be offered over the phone, text message or online chat.

How will a helpline or hotline support me?

Helpline responders will actively listen to you while also asking questions to help you process difficult emotions and situations. When you call a hotline, you can expect to be listened to without judgment. If you like, you can also talk through or receive guidance on what steps you can take next.

Who will I talk to when I contact a helpline?

Helplines are usually staffed by counselors and volunteers who are trained in how to support people in an emotional crisis. Some helplines are also run by peers who have a similar life experience to the topic they provide support with.

What topics do helplines and hotlines assist with?

Helplines are crisis services that offer free support for a range of behavioral and mental health problems. There are helplines that are tailored to people experiencing particular types of emotional pain or crisis, such as suicide, depression, anxiety, abuse, and domestic violence. Others support particular demographics such as youth, children, veterans or the LGBTQ+ community. There are also helplines that will support you no matter what mental or behavioral health issues you may be experiencing.

Do helplines and hotlines support with thoughts of suicide?

Suicide prevention hotlines or lifelines are available in many countries. They exist to provide compassionate support to people who are feeling hopeless or are thinking of ending their lives. Suicide hotlines commonly support with all topics, which means they can help with any kind of problem, even if it's not suicide related. They are usually reachable at all hours of the day and night.

Will a helpline talk to me about someone I'm concerned about?

Yes. If you are concerned about someone you care about, you can contact a helpline for advice and support. The helpline representative will discuss possible ways for you to support the person, such as support systems the person can use, as well as behaviors or steps you can do to help.

I'm in Ontario, Canada. What hotlines and helplines are available to me?

In Ontario, Canada, there are 28 hotlines and helplines that support with a range of topics.

The first helpline was founded in 1953. Today, there are over 2,000 globally. While there is a wide variety in the types of topics or populations helplines support today, they are united by a common thread: to help those who are experiencing emotional distress or crisis to find a meaningful path ahead. Whether it's you who needs support, or whether you have questions about a loved one who is showing warning signs of distress, calling a helpline can help you get the support you need and deserve.


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